The challenge
ASISA, one of the leading health insurers in Spain, has a complex infrastructure that includes Mainframe, AIX, Wintel, and a range of cloud services. A significant cost increase reported by its on-premises managed services provider for the upcoming fiscal year prompted ASISA to reconsider its technology infrastructure strategy.
The approach
Eraneos proposed an innovative approach that separated cloud and on-premise services, allowing ASISA to optimize its infrastructure. The strategy included:
- Transition of mainframe and AIX services to a different provider with a focus on achieving efficiency and reducing costs for an infrastructure that must tend to be smaller.
- Selection of two different providers to differentiate the infrastructure strategy based on the specific needs of each area and transformation of Wintel solutions to cloud infrastructure.
- Design of a tailored contract, aligned with ASISA’s strategic objectives, with improved contract terms and cost optimization.
The result
The implementation of this strategy allowed ASISA to achieve:
- A 30% saving on total service costs.
- Improvements in service levels, ensuring greater operational efficiency.
- Incorporation of new value-added services, which have strengthened its technological capacity.
- An innovative financing model, where the supplier agreed to co-finance ASISA’s technological transformation.
This case demonstrates how a well-designed sourcing strategy not only reduces costs but also improves service quality and operational flexibility, allowing ASISA to focus on its core mission: providing the best healthcare to its clients.